Help centre
How can we help?
Answers to the questions we hear most. Can't find what you need? Reach out any time at support@tinystart.com.au.
Getting started
Sign up, then follow the guided setup — tell us who it's for, what it's for, and a few details. It only takes a couple of minutes.
Baby showers can pick a ready-made bundle (essentials, comforts, or a dream setup) or name one big-ticket item. Other events — birthdays, christenings, special occasions — set a custom goal and build a freeform wish list.
Once you've finished payout setup with Stripe, your fund is published and ready to share.
Sharing your fund
You get one link for your fund — copy it from your dashboard and share it however you like: text, email, or social media.
Anyone with the link can view a published fund and contribute. Draft funds are only visible to you.
Payments & fees
Creating and running a fund is free. A small fee applies to each contribution: Stripe's processing fee (2.9% + $0.30) plus Tinystart's platform fee (2%).
You choose. Guests can cover the small fee at checkout so you receive 100% of their gift, or you can have it softly deducted from each contribution instead.
Payouts
Tinystart uses Stripe to verify your identity and bank details directly and handle payouts securely. Tinystart never sees or stores your bank account information.
Once Stripe verification is complete, gifts are transferred to your connected bank account on Stripe's standard payout schedule.
Your account
Yes — update your fund's story, dates, cover photo, and wish list any time from your dashboard.
Open Account from the menu in your dashboard and choose Delete account. Funds with unpaid gifts must complete payout setup before the account can be deleted.